Contact
For any questions regarding our products or assistance with your order, feel free to email or call us. You will typically receive a response within 24 hours. Please include your order number or the email address used during checkout in your message.
Need more information on a specific product or an update on your order? Just let us know via email or phone. Our support team will respond to all inquiries as quickly as possible. Thank you!
CONTACT INFORMATION
| Subject | Details |
| Preferred contact method | Email or through the contact form beneath |
| info@camdenandrow.com | |
| Phone | +44 7537181159 |
| Response Time | Typically within 24 hours |
CUSTOMER SERVICE HOURS
Our support team is available during the following hours (London Time / GMT):
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Monday to Friday: 9:00 AM – 5:00 PM
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Saturday to Sunday: 9:00 AM – 1:00 PM
BUSINESS & LEGAL ENTITY INFORMATION
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Trading Name: Camden and Row
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Legal Entity: Big Axe Markets Limited (private company limited by shares)
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Hong Kong Company Registration No: 79544344
Authorized Return Center:
Unit 3, Tungsten Park, Bardon Rd, Coalville LE67 4BL, United Kingdom
Registered Business Address:
Rm 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
Please note: Camden and Row is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above. Prices on our website are final. No additional tax or duty is charged to the customer upon delivery.